Combating the Holiday Inbox

The summer holidays are upon us and great British getaway is well and truly underway. And after a nice relaxing break camping in the English Countryside, soaking up the sun on the Costa del Sol or jetting off to Rio for a bit of Olympic action, we inevitably spend most of the first week back sifting through hundreds, nay thousands of emails received in our absence. True, 75% of them may be the usual junk, or someone’s out of office responding to your out of office, responding to theirs (the cycle can go on for days!), but nevertheless each one has to be seen, digested and replied to, or at least carefully filed in the recycle bin.

Although some people are more than happy to scan through their emails whilst on holiday, your organisation shouldn’t put pressure on anyone to make them feel they have to do this. After all, taking some down time to recharge the batteries and forget about work for a week or two does wonders for motivation.

Some companies have a system of delegation in place whereby a manager or a colleague in the same team becomes responsible for dealing with emails in an employee’s absence. However, this can put pressure on already overstretched workers who may have to spend considerably more time familiarising themselves with the matter in hand and often all they can do is reply with a holding email.

Other businesses have gone a step further and introduced a policy whereby any email received by an employee during their annual leave is automatically deleted with a return “out of office” message sent to the original sender telling them that this is the case. It may seem a bit extreme, and may not always be appropriate for time sensitive matters, but it is a simple way to reduce the volume of emails on the employee’s return allowing them to get straight back into doing what they need to be doing.

Whatever your policy, it’s best to make sure everyone knows where they stand well before they start making preparations for a holiday handover. It doesn’t necessarily have to be written in a Company Handbook, but clear communication is essential, as with all HR issues.

If you would like more information about dealing with employee annual leave in general, speak to one of our Park City consultants today.


Back to News Listing

Have us contact you

Fill in your details below and one of our friendly experts will be in touch to discuss your requirements.

We will process your data in accordance with our Privacy Policy. You may withdraw this consent at any time by updating your preferences.  We make this easy for you by placing a link to your preferences in the footer of every email we send you.

Health and Wellbeing in the Workplace
Park City Call Back

We will respond to your call back within 24 hours during business working hours

Please enter your name
Ask a question and get FREE advice

Juliet Price is the Managing Director here at Park City and has extensive, specialist knowledge in HR, Health & Safety and staff development. Enter your question below and we'll be back in touch soon with an answer!

Please enter your name
Please enter your telephone number
Please enter your question
Discover how your people truly feel

Dig deeper into underlying issues, spot opportunities, take action and track progress. Listen , review and take action with real-time reports. Download information about the WeThrive product toolbox, our recommended employee engagement solution.

Please enter your first name
Please enter your surname
Please enter your company name
Please enter your email address
Please enter your telephone number