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Confidential helplines must be exactly that

I am sure that many of you will have seen the allegations of bullying made against Gordon Brown in the news last week. Whether or not this is found to be the case, bullying, discrimination and harassment in the workplace is completely unacceptable. My company, Park City, have produced this free guide for employers on managing bullying in the workplace. I hope you find it useful.

Confidentiality is paramount when trying to tackle bullying in the workplace. These employees, who felt moved to call the 'so called' - 'confidential' helpline, did so in good faith and have been betrayed by that organisation and now find themselves on the front of every national newspaper. This behaviour potentially damages the reputation of other helpline charities who exist to help individuals who feel that they have nowhere else to turn.

What's more, the Prime Minister's office should have been allowed to manage these accusations 'in-house' but instead they are having to deal with allegations that they may have not even been aware of. The charges made by these employees might even be unfounded or malicious in nature.

I hope that the relevant authorities review this case thoroughly and that confidential helplines should be, just that.

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Juliet Price is the Managing Director here at Park City and has extensive, specialist knowledge in HR, Health & Safety and staff development. Enter your question below and we'll be back in touch soon with an answer!

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