2016/17 Training Courses

Introduction to Managing Conflict using Mediation

About this training course

A brief description of the course;

Develop a range conflict resolution techniques which will help you achieve better outcomes to conflicts
Resolve conflict early and fairly, get people working again and rebuild enduring trust between the parties
Grow empathy and impartiality skills and understand where people are coming from, enhance ongoing relationships and enable you to tap into people's potential

Benefits and advantages to be gained;

• Understand and work with different cultural styles, build consensus and maintain respect within diverse groups
• Motivate and nurture others even when you disagree with them
• Harvest diverse ideas and be more tolerant of difference
• Lead without dominating which will be invaluable in difficult times
• Ensure people are working together through difficult times and not against one another.

Your Mediation Trainer

To be confirmed...

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